Privacy Policy

Last Updated: August 2026

Welcome to Gondwana Club. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, including our integration with the WhatsApp Business Cloud API.

1. Information We Collect

When you interact with our services and WhatsApp chatbot, we may collect the following information:

• Personal Identification Information: Name, phone number, email address, and other contact details you voluntarily provide.
• WhatsApp Communication Data: Messages, media files, and transaction details exchanged through the WhatsApp platform.
• Technical Data: WhatsApp IDs, device information, IP addresses, and interaction timestamps.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain our WhatsApp communication services.
• To process transactions and send related information, including confirmations and invoices.
• To respond to your inquiries, customer service requests, and support needs.
• To send you important notifications, updates, and promotional messages (only if you have opted in).

3. WhatsApp Cloud API & Third-Party Sharing

Our messaging service is powered by the WhatsApp Business Cloud API, provided by Meta Platforms, Inc. By communicating with us via WhatsApp, you acknowledge that your messages are processed in accordance with Meta's Privacy Policy.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except to trusted third parties (like Meta) who assist us in operating our messaging services, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

4. Data Security & Retention

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers and we retain it only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Your Rights & Opt-Out

You have the right to access, correct, or delete your personal information. If you wish to stop receiving WhatsApp messages from us, you can reply "STOP" or "UNSUBSCRIBE" at any time, and we will cease sending automated messages to your number.

6. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Email: gm@gondwanaclub.com